
Social Media Marketing Companies For Small Business – We’ve been working hard to find strategies and tools that help small businesses succeed on social media, and we want to share that information with you!
Whether you’re new to social media marketing or a social veteran, you’ll find what you need here. Simply use the table of contents to navigate to your favorite content.
Social Media Marketing Companies For Small Business
While this guide focuses on small business social media, if you want to take a step back and learn all about small business marketing, check out our new guide!
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When you work at a smaller organization, you probably wear more hats than a Dr. Seuss character (or maybe you just did.
I was surprised to learn how much most small business marketers, like Stephanie from the McFerrin Center for Entrepreneurship, have on their plate.
I am the masterpiece of the entrepreneurship center. Whether it’s basic graphic design, social media or press releases, everything related to social media and communications marketing is under my supervision. Stephanie Burns, Communications Coordinator, McFerrin Center for Entrepreneurship
Whether you’re at a scaling startup handling all the marketing or a local business trying to manage the social books at the same time, there just can’t seem to be enough time in the day to prioritize social media.
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But looking amazing, Stephanie doesn’t stop her from taking full advantage of social media.
I really like social networks. I know a lot of people have a problem with it, but I find it really fascinating. It’s definitely a hobby, but it’s easy to forget when you’re busy doing other things. Stephanie Burns, Communications Coordinator, McFerrin Center for Entrepreneurship
While social media may be one of the first things to cross off your to-do list when you’re short on time, remember:
Social media is valuable for businesses of any size or industry, and finding customers on social media has a direct impact on your sales and profits.
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Take a look at how likely people are to buy from companies they follow on social media channels.
While finding and keeping customers is a challenging task, maintaining and building relationships with the customers you already have is just as important, if not more so.
Any missed opportunity or bad customer experience can spread like wildfire through your customer base and lead to churn that can cost you the business you’ve worked tirelessly to build. These missed opportunities and bad customer experiences are especially dangerous if you’re not proactive and engaged with social media as a business, because they’re invisible to you until it’s too late.
Not only that, but the number of social users who are willing to buy from you will increase if you use social media not only to publish, but also to
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Can you get social media users to buy from you and increase the value of social media for your small business? Try these proven tactics.
The reason is in the pudding. Social media is a key channel to increase revenue for your small business and should be prioritized.
But while social media is great for selling, there’s so much more you can do. Let’s dive into the next section:
I’ve talked to a lot of marketers who are doing great on social media and don’t know how to prove that what they’re doing is impacting the business.
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Setting the right goals will not only help you prove your success, but also help you understand what tactics are working. This makes it much easier to scale your social media presence.
But choosing goals can be difficult. So here are three different ways to achieve goals based on where you want users to be in the funnel, what your peers are doing, and the industry you’re in.
I can’t say this enough: the goal of your social media marketing should never be to just collect apps and publish posts. Social networks don’t reward you for your publishing strategy and neither do your customers.
Instead, look at your social media presence from a funnel perspective. Yes, you need to publish content to increase awareness, reach and overall brand awareness. But it does not end there.
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The further down the funnel you go, the more important it is to truly respond to customers and build good relationships.
This idea of engaging with your social media followers at every stage of the funnel is important at Sprout Social, where we believe open communication drives growth.
Sprout seems to be more interested in engaging with their audience and how to optimize engagement with their audience than just posting. Stephanie Burns, Communications Coordinator, McFerrin Center for Entrepreneurship
Regardless of which funnel stages you’re optimizing for, make sure you’re listening and responding to your customers at every stage of the journey.
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While the funnel is a great place to start selecting your targets, you can also look at your peers in the social marketing space.
It’s important to know that when you feel overwhelmed or frustrated with social media marketing, there are people out there who are facing the same challenges as you.
If these goals seem to align with your goals, be sure to track them too!
At Sprout, we’re fortunate to work with thousands of small businesses in every industry you can name. We’ve helped these clients define their social goals based on ways they can succeed, and you can use these insights to choose your goals.
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Whether you’re managing social media marketing for your entire institution or a single department at a college, these are some goals that will ensure you make a valuable impact.
While it may seem silly to think you can do much with social media, our client Seneca College created a strategy that helped them attract new students to their campus.
Web and software organizations, such as Trello, make up a good portion of Sprout Social’s small business customers. Although their company has a great brand in this space, they still have a smaller team than their peers in the SaaS space.
Given the high volume of sales in the retail industry, social media can be a goldmine for finding new customers.
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Healthcare can be a difficult industry to market on social media. There are rules and regulations that must be followed so that your organization does not land in hot water. As you set your goals, make sure you’re HIPAA compliant.
For nonprofits, audience engagement can be much more than marketing metrics. We spoke to an organization using Sprout that delivers diapers and baby food to families in need, and if they missed a message on social media, it meant the child could go hungry.
S0 While looking at these goals as a guide, remember to consider your specific organization and the most important things to achieve in the social context.
While some franchisees may have franchisee-level goals, keep these in mind if you have the freedom to create your own social goals.
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Poor customer service or negative reviews can make or break your travel and hospitality organization. While setting goals is important for growing your customer base, engaging your customers on social channels is just as important to ensure the best experience possible.
Braxton Brewing is a great example. They built Sprout Social Brand keywords into their smart inbox, found a local celebrity who mentioned the beer in their area, and sent them a care package that increased their celebrity exposure.
Many people may not think of government agencies as the most tech-savvy industries, but one of our clients, the City of Lenexa, has seen great results in increasing their social audience and community engagement. Some additional goals that should be considered in the social sphere are:
Whether your team is going through an undefeated season or in a slump, social media is critical to attracting new fans, deepening connections with die-hard fans, and increasing ticket sales. Here are several goals to ensure you get the most out of social media:
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Real estate can be an incredibly competitive market, and in order to outperform your competition, using social media is essential. Stay ahead of industry trends and new technology with social media. Goals to consider include:
Lifestyle and fitness are very important in social media. Not only are lifestyle and fitness models sharing their content, but so are the brands that supply these celebrities. Keeping your products in front of these influencers will help you stay top of mind. Here are some additional goals to consider.
Financial and credit unions are also exposed to social media problems. While you should consider the following goals, you should also consider your institution’s social media marketing rules and regulations.
Entertainment is a big part of social media, and if you can bring some of your entertainment to social media, you’ll reap the benefits of increased reach, engagement, and sales. Beyond that, here are some of the most popular goals we see on social media.
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Technology has revolutionized industries large and small around the world, but few have been affected as much as journalism.
While some people may prefer the feel of paper in their hands,
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